Robert Half Technology Help Desk Analyst I in JEFFERSONVILLE, Indiana

Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. What you get to do every single day

  • Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Identify recurring technical issues and propose solutions to address the root of the problems

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01720-0009317521

Functional Role: Help Desk/Tech Support I

Country: USA

State: IN

City: JEFFERSONVILLE

Postal Code: 47130

Compensation: $12.00 to $14.00 per hour

Requirements: What you bring to the role

  • Experience installing and configuring Windows OS, networked and local printers, and business applications

  • Windows 7 administration and bug fixing in an Active Directory environment

  • Excellent problem solving skills in Microsoft Office applications

  • Basic TCP/IP networking concepts

  • Audio/Visual setup and support

  • Experience with IT support ticketing systems