CVS Health Access Solutions - Director in Louisville, Kentucky

Position Summary:

The Director of Access Solutions supports the growth and customer retention goals of RxCrossroads through a variety of strategic and tactical client solutions oriented activities. Reporting to the Senior Director Access Solutions, regularly interfaces with both current and prospective customers and delivers a variety of strategic solutions activities aligned to the unique needs of the Specialty Pharmaceutical, Pharmaceutical Services and Bioscience industries.


  • Support the overall growth goals of RxCrossroads by playing an active role in the solutions developed in response to customer requests for proposal (RFP)

  • Accountable for new business growth as identified by annual budget.

  • Continued innovation of solutions utilizing in-depth knowledge of RxCrossroads’ offerings, industry trends, healthcare landscape/legislative impacts and the competitive environment

  • Lead the research and business development targeting strategy in order to segment and prioritize opportunities to ensure overall business efficiencies and success rates.

  • Client and Prospect Communication: Regularly prepare and present solutions to primarily prospective clients; however, in addition may be required to collaborate with current clients. Properly plan, design, and facilitate compelling presentations and discussions for customer engagements.

  • Participate in customer sales pitches and building ongoing customer relationships.

  • Responsible for identifying new and creative means to engage with prospective clients and the consultant groups to favorably position RxCrossroads over the competition.

  • Product Positioning and Value: Regularly engage in targeted activities designed to promote the RxCrossroads value proposition and platform capabilities. This includes but is not limited to, collateral preparation, trade shows, and/or creative RFP responses.

  • Manage and monitor departmental dashboards that accurately reflect the performance of research, marketing, solutions and sales.

  • Work proactively with internal and external stakeholders to regularly cultivate new prospects; design and execute proper marketing solutions in support of evolving sales models.

  • Gather and analyze market intelligence.

  • Leverage information to design and execute solutions in response to market intelligence and feedback.

  • Update job knowledge by participating in educational opportunities, reading professional publications, attending relevant conferences, maintaining personal networks and participating in professional organizations

  • Communicate applicable regulations, news and information to business platform leaders as it impacts current clients or operations.

  • Identify gaps in RxCrossroads services and develop strategy to overcome via acquisition or leveraging in-house infrastructure.

  • Participate in development of strategy and tactics for annual marketing plan including active role in budget requirements and management

  • Participate in and/or lead specific marketing projects, as assigned

  • Effectively and efficiently utilize department resources to enhance solutions and outcomes – Research and Analytics.

Required Qualifications:

  • Seven years of progressive marketing/market access experience within the pharmaceutical manufacturing or pharmaceutical services industry or equivalent experience in market access services provider roles

  • Ability to travel up to 50% of the time

Preferred Qualifications:

  • Master’s Degree in Business Administration, Healthcare, Marketing or other relevant graduate degree

  • Business experience in disciplines outside of marketing such as market access, reimbursement and/or managed markets

  • Clinical experience or healthcare consumer marketing experience

  • Strong industry specific knowledge, including: demonstrated knowledge of reimbursement, specialty pharmaceutical, and pharmacy distribution trends and practices.

  • Strong business acumen of specialty the pharmacy commercialization and buying process including third party logistics, brand support services, consigned pharmacy, specialty pharmacy and retail pharmacy.

  • Strong time management and project management skills

  • Excellent collaboration skills and ability to influence others; ability to build credible relationships with management teams, business partners, current and prospective clients

  • Proven ability to function independently, demonstrate flexibility, as well as the ability to work effectively with internal and external teams

  • Strong knowledge of strategic marketing principles

  • Sense of urgency and drive for results

  • Critical thinking, analytical and problem solving skills

  • Proven ability to work across multiple functions within a matrix environment; strong collaboration and teamwork skills Exceptional written and verbal communication skills

  • Strong presentation and facilitation skills

  • Proven ability to consult with, partner and influence others

  • Responsive, with strong interpersonal, relationship-building and communication skills

  • Strong prioritization, time management and project management skills

  • Proficiency with Microsoft Office applications


Bachelor’s degree from an accredited school

Business Overview:

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

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For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: