Hyatt Assistant F&B Outlets Manager in LOUISVILLE, Kentucky
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
Goal of the Assistant F&B Outlets Manager: Effectively and proactively monitors the daily functions of the hotel F&B Outlets: Sway Restaurant, Sway Bar, and In-Room Dining. This also includes working and communicating closely with all hotel departments. This person reports directly to the F&B Outlets Manager.
The Assistant F&B Outlets Manager responsibilities may include: * Supports and manages the Hotel F&B Outlets by working closely with the F&B Outlets Manager and other hotel departments * Assist with short and long term planning of all Outlets, including Sway Restaurant, Sway Bar, and In-Room Dining * Assist with hiring, training, development, and continuous reinforcement of performance expectations * Lead and coach the team towards achieving exceptional guest service and employee satisfaction results * Full understanding of Colleague engagement and dedication to increasing engagement * Work with F&B Outlets Manager to develop and implement creative strategies for revenue enhancement and cost containment * Provide feedback in developing the budget, marketing plans and objectives. Manage within those approved plans * Responsible for maintaining a high energy, positive, and professional work environment * Assist in planning, coordinating & managing special events and holiday functions * Ability to take the initiative to run the F&B Outlets as a free standing entity * Complete colleague schedules, payroll reports, and performance feedback sessions * Complete beverage inventories and orders * Supports other Operations departments as needed and acts as Hotel Manager on Duty when required Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.
* Ability to work weekdays, weeknights, 1stand 2ndshifts, and holidays depending on what is required * Ability to work longer shifts based on business and staffing levels * 2-3 years of progressive hotel food and beverage management and/or relevant leadership/industry experience * Must have excellent computer skills and ability to learn and utilize new systems * Refined verbal and written communication skills * Possess strong interpersonal skills and have the ability to effectively interact with people of diverse backgrounds * Must possess the following strengths: motivational leader, effective communicator, team player, service oriented, and professional presentation * Must have excellent multi-tasking, organizational, and administrative skills
Primary Location: US-KY-Louisville
Organization: Hyatt Regency Louisville
Pay Basis: Hourly
Job Level: Full-time
Req ID: LOU000800
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.