CompuCom Field Service Technician - A+ in Louisville, Kentucky
Field Service Technician - ANext
At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !
This team does field support work for approximately 100 clients in the Metro Louisville area. We are looking for an A+ Certified Field Service Technician local to the 80 mile radius around Louisville (zip code 40220).
Work includes laptop, desktop, and printer support. Work Schedule will be M-F, 8-5, and participation in a rotating on-call schedule which includes weekends and holidays. (On-call is overtime.)
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Relies on instructions and pre-established guidelines to perform the functions of the job
Works under immediate supervision
CompTIA A+ required
Desktop and laptop OEM support experience required
Experience supporting printers or MFDs (multi-function displays) required
Must be a self-motivated professional, able to work independently and with a sense of urgency
Background and driving record check required
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .