Humana IT Quality Assurance Manager in Louisville, Kentucky

Role: IT Manager in Quality Assurance

In the fast-paced, ever-growing world of Healthcare, Humana relies on the latest technology and trends for sharing and storing information, communication and security. We need experts in technology to help us develop and maintain our networks, hardware, and software—to ensure our systems run smoothly and efficiently, keep us on the forefront of innovation in healthcare, and retain our competitive edge. At Humana, we want to help people everywhere, including our associates lead their best lives and achieve lifelong well-being. We look for talented individuals who share this passion for helping others, who have naturally curious and innovative minds, and who want a career where they can use their technical skills to make a positive impact on the lives of our members.

Assignment Capsule

Be a strategic leader in cutting edge Healthcare technology!

Humana is seeking an IT Manager that will support Humana's value proposition by providing leadership and direction for IT teams. They manage the work of their team, overseeing estimates, commitments, resource allocation, application lifecycles, and budgets. They also lead the people on their team, helping each team member develop and grow personally and professionally.

  • Lead their team to build and refine estimates for proposed or assigned work and capabilities to be delivered by their area.

  • Define, track, and report delivery commitments, including description, date, and dependencies, to the project managers and other stakeholders.

  • Implement IT strategies as applicable, such as DevOps or Operational Readiness.

  • Ensure that the work of their team meets standards for quality.

  • Develop and execute quality and satisfaction action plans as necessary.

  • Manage the budgets for their team (operating and subarea).

  • Manage and develop the talent on their team, including engagement, well-being, and IDP creation, refining, and execution, with the goal of building and maintaining a high-performing team.

  • Serve as the point of contact for project managers (PMs), program managers (PgMs), and business technology leaders (BTLs) that interact with their team.

    Role Essentials

  • Applicable experience within Quality Management and/or DevOps

  • Directly applicable IT experience

  • Knowledge of software development lifecycle

  • Experience with resource management (matrixed or direct reports)

    Role Desirables

  • Master’s Degree in Business Administration or a related field

  • Prior experience in the health solutions industry

    Reporting Relationships

    You will have 6-12 direct reports, and you will report to a Technology Director. This area is under the leadership of the SVP & Chief Information Officer.

Title: IT Quality Assurance Manager

Location: KY-Louisville

Other Locations: US, US-WI-De Pere

Requisition ID: 177365