Lendmark Financial Services Loan Consultant II in Louisville, Kentucky

Loan Consultant II

Job Details

Level

Entry

Salary Range

Undisclosed

Job Location

USA-KY-Louisville

Travel Percentage

Frequency less than 10%

Position Type

Full Time

Job Shift

Day

Education Level

High School

Job Category

Finance

Description

Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 319 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, Pennsylvania, Alabama, Mississippi, Arizona, California, Colorado, Idaho, Ohio, Texas and Washington.

GENERAL SUMMARY: The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

Major Duties/Responsibilities:

  • Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.

  • Process payments, distributions, and make recommendations regarding loan approvals.

  • Approve loans up to established lending limits and complete loan closings.

  • Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

  • Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

  • Actively market all branch products and services to individuals.

  • Perform all other duties as assigned by management.

Qualifications

BASIC REQUIREMENTS:

  • High school diploma or comparable education or related training

  • 2-4 plus years consumer finance or related experience

  • Cash handling; computer skills; customer service skills

  • Ability to work with minimum supervision

  • Excellent communication skills

  • Proficient working knowledge of Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:

  • Associates or Bachelor’s Degree

  • Bilingual, Spanish/English

WORK ENVIRONMENT: Office Environment