Randstad Medical Receptionist in Louisville, Kentucky

Medical Receptionist

  • location: Louisville, KY

  • type: Temp to Perm

  • salary: $12 - $14 per hour


job details:

  • location:Louisville, KY

  • salary:$12 - $14 per hour

  • date posted:Tuesday, May 16, 2017

  • job type:Temp to Perm

  • reference:S_529663

  • questions:lucy.wolff@randstadusa.com502-583-1237

Randstad has an exciting opportunity in Louisville as a Medical Receptionist! This position is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. This person receives incoming phone calls in a prompt, courteous, and professional manner and greets and assists visitors in the same manner.

Primary Job Responsibilities and Tasks:

  • Welcomes patients/clients/visitors, determines the purpose of the visit and directs them to the appropriate person or department(s)

  • Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed.

  • Phones or pages employees to meet visitors to appropriate waiting areas.

  • Facilitates patient flow and communicates delays with patients and clinical staff.

  • Follows all clinical policies on safety and security

  • Appropriately and courteously screens solicitors for relevance to organization needs.

  • Explains financial requirements to patients or responsible parties and collects copays as required.

  • Responsible for keeping the reception and patient waiting areas and office files clean and organized.

  • Monitors medical office supplies and inventory needs, places orders and oversees office equipment.

  • Performs other duties as assigned.

Working hours: Monday - Friday, 8AM - 5PM



  • Knowledge of medical terminology and organization services.

  • Knowledge of staff responsibilities to accurately direct callers.

  • Knowledge of administrative processes, procedures, claims processing, and preparing patient charts.


  • Ability to use a multi-line phone system, including transferring calls and paging.

  • Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients.


  • Ability to work well under pressure with minimal supervision

  • Ability to elicit appropriate information to route calls to the appropriate person.

  • Ability to prevent, call, and/or defuse irate callers and patients working with them to identify concerns and properly direct calls.

  • Ability to competently use Microsoft Office, including Word, Powerpoint, Excel, and appropriate practice management software.

Experience: One year of experience in customer service or reception in a medical office setting

Education: High school diploma or equivalent. Prefer completion of a course in Medical Terminology.

Interested? Please apply online. For questions about online applications, please contact 502-583-1237.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

job details:

  • location:Louisville, KY

  • salary:$12 - $14 per hour

  • date posted:Tuesday, May 16, 2017

  • job type:

  • reference:S_529663

  • questions:lucy.wolff@randstadusa.com502-583-1237