Tenet Healthcare Patient Access Director II / CHI University of Louisville Hospital / Louisville KY in Louisville, Kentucky

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management at http://coniferhealth.com/revenue-cycle.html , patient communication at http://coniferhealth.com/patient-communications.html s, and value-based care at http://coniferhealth.com/valuebasedcare.html solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Conifer Health Solutions is currently hiring for an experienced Patient Access Director for CHI University of Louisville Hospital in Louisville, KY. Prior Director level experience preferred. In-depth knowledge of the full revenue cycle process is needed.


Proactively drive continuous improvement in overall daily outcomes and operations of the Patient Access department. Utilize resources effectively to ensure the safe, efficient and positive processing of patients through the Patient Access flow. This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Strong client relationship and communication skills, ability to successfully integrate both client and Conifer values.

 Identify data required to support performance improvements and analyze for trending and building of improvement measures.

 Project management

 Ability to identify performance gaps and effectively lead change to address.

 Directly mentors and manages staff to affect superior performance.

 Proactively manages budget to ensure profitability

 Stays current and proactive in new regulations to ensure highest level of compliance in the department.

 Extensive knowledge of full revenue cycle.

 Delegates work in order to drive the highest level of efficiency both internal and external

 Ability to take on all levels of projects/initiatives and analyze for impact in order to implement without degradation to performance with minimal direction needed.


Include minimum education, technical training, and/or experience required to perform the job.

 High School Diploma or equivalent required

 Bachelor’s Degree preferred

 Six (6) years plus Management in a Revenue Cycle or Acute Health Care environment

 Extensive knowledge of Patient Access Desired

 Certified Healthcare Access Manager (CHAM) preferred

 Approximately 25% travel may be required

Job: Conifer Health Solutions

Organization: Conifer - Louisville, KY

Title: Patient Access Director II / CHI University of Louisville Hospital / Louisville KY

Location: KY-Louisville

Requisition ID: 1705020859