Tenet Healthcare Patient Services QA Coordinator in Louisville, Kentucky

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 700 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient communications, and value-based care solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Conifer Health Solutions is currently hiring for a Patient Service QA Coordinator in downtown Louisville.

Responsible for conducting quality audits on patient services and bills within 48 hours of discharge, correcting errors, and noting trends. Also responsible for providing web-based training from a remote location.

Essential duties and responsibilities include the following: (Other duties may be assigned.)

  • Completes quality assurance audits of specified number of patient accounts within 3 days post-discharge

  • Resolves identified billing errors prior to bill drop as required

  • Audits accounts to ensure all demographic, insurance payor information and signatures are acquired and documented correctly

  • Audits accounts to ensure all benefits and authorizations are obtained and documented

  • Audits accounts to ensure that all quality assurance standards are met

  • Reviews QA statistical data with Patient Access Management, Reg PA Directors, facilities and training on a regular basis to identify problems and trends, and recommend solutions.

  • High School Diploma or equivalent

  • Some college, 4 year college degree in Healthcare Administration, Business or related preferred

  • 1-3 years of experience in healthcare administration with at least 2 years of experience in Patient Access

  • Excellent verbal and written communication skills

  • Solid problem-solving capabilities to identify data element and compliance issues, prepare audit reports, and identify trends

  • PC proficient with experience in QA software preferred

  • Ability to pay attention to details

  • Ability to sit at a computer terminal for extended periods of time.

Job: Conifer Health Solutions

Organization: Conifer - Louisville, KY

Title: Patient Services QA Coordinator

Location: KY-Louisville

Requisition ID: 1705025070