BCD Travel Program Manager in Louisville, Kentucky

Program Manager

Requisition #: USAME-12903

Position Type: Full Time - Temporary

Work Countries: United States

Work Cities: Virtual US

Job Description:

Do you want to work with bright, talented individuals who take pride in their work and also know how to have fun?! You've come to the right place.

BCD Meetings & Events is one of the leading global providers of meetings, group incentive travel and creative services for some of the world's biggest brands. Our unique difference is that we bring together resources at a local level, centralize processes on a regional level and leverage our global presence to deliver the value and results our clients set out to achieve. We work collaboratively, creatively, and passionately - and look to hire experts who do the same.

We are headquartered in Chicago, with locations in 50+ countries across the Americas, Europe, Middle East, Africa and Asia Pacific - a combined global work force of more than 1,100 resources and annual sales volume of approximately $992 million. We are an independently managed operating company of BCD Holdings N.V. and a sister organization of BCD Travel, the world's third-largest travel management company. We are proud of that. We are also one of the best places to work because of our fundamental commitment to our employees. To find out more about our company, visit us at http://www.bcdme.com/ .

Responsible for the development, planning and overall operational execution of meetings, small incentive travel programs, and special events for customers. The Program Manager works on a variety of programs simultaneously and serves as the day-to-day planning contact for each respective client.

This is a three month temporary position.

Meeting Execution:

  • Responsible for the development and logistical planning of meetings.

  • Work directly with sponsors to determine and negotiate logistical needs, maintain rooming lists, food and beverage recommendations and menu selections, coordinating audio visual requirements, etc.

  • Act as primary liaison with hotel and other suppliers.

  • Manage day-to-day program budget and savings worksheets.

  • Responsible for maintaining and updated program data, data integrity and client reporting in consolidated meeting database. Ensure data reconciliation is complete and accurate. Update client and Suppliers as needed.

  • Manage client deposit schedule, including the facilitation of all invoices to the client for program deposits.

  • Manage program timeline. Meet deadlines accordingly.

  • Facilitate overall air reservation and ticketing direction with internal air support.

  • Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.

  • Prepare program related Check Request Forms for suppliers and also Invoice Request Forms for client invoicing.

  • Forecast program profitability once a month

  • Prepare final program billing, reconcile supplier payments (i.e., hotel, grounds, offsite venues, etc.), and track client payments.

  • Present final bill to meeting sponsor.

  • Ensure distribution of meeting sponsor survey and attendee surveys, as required by program. Compile attendee results using online survey tool.

  • Work independently in the absence of supervision

  • Assumes and performs other duties and responsibilities not specifically outlined herein, as requested

Qualifications

  • Bachelor's degree strongly preferred

  • Minimum of three (3) to five (5) years experience in coordinating and/or planning meetings and/or special events

  • Minimum of one (1) year experience in client management

  • Minimum of one (1) year experience managing outside vendors

  • Proficient in Microsoft Office applications

Field of Interest Category: Groups

Shift:

Percent of Travel: 1-25%

Relocation: No

Languages Required: