Kforce Service Now Developer in Louisville, Kentucky40290

Kforce has a client seeking a Service Now Developer in Louisville, Kentucky (KY).Overview: The Admin / Developer for Service now will be responsible for configuring, administering and scripting on the GE Appliances ServiceNow platform. This role will work with the IT Service Management leadership to develop technical solutions that satisfy the business needs of IT and other departments seeking to use ServiceNow. Responsibilities include, but are not limited to:

  • Configuration/Customization of the ServiceNow system, including creating workflows

  • Build catalog items from customer requirements including requests, request items and tasks using workflows to manage the data flow from the customer to the support teams providing the service

  • Using the Service Now REST API functionality, create externally driven processes to automate rote tasks being done in ServiceNow

  • Perform integrations and process automation using ServiceNow functionality

  • Gather specifications from the Customer and deliver a product/release that meets the needs presented

  • Create requirement definitions and technical specifications documentation

  • Load, manipulate and maintain data between Service-now and other systems

  • Work with IT managers to generate views and reports as needed

  • Analyze and fully understand user requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the GE Appliances technical roadmap

  • Performs system and integration testing with sample and live data

  • Monitor health, usage and overall compliance of the application

  • 3 years of experience in Java scripting, Web application & Service-Now development

  • 1 years of experience in systems integration utilizing Web Services

  • 1 Years of Angular/Bootstrap experience, preferable on the Service-Now platform

  • Service-Now platform integration leveraging inbound and outbound REST is preferable

  • Service-Now Certified System Administrator

  • Ability to operate alone or in a team setting

  • Strong problem solving skills

  • ITIL Foundation Certification

  • Experience working with the Helsinki version (or later) of Service-Now

  • Experience with the following Service-Now platform processes: Configuration Management, Asset Management, Request Management, Change Management and Incident Management

  • Experience with MID server, Service-Now Adapter, Glide Scripts, Transform maps, Scheduler, WebService, External Database Connections, CMS and Service Portal

  • Experience with backend and process work; Access Control, Business Rules, Data modeling, Workflow scripting, Import Sets, Notifications

  • Thorough understanding of ITIL/ITSM processes

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours