Humana Technology Consultant in Louisville, Kentucky

Role: Technology Consultant Assignment: Operations Shared Service Analytics Location: Waterside Bldg. - Louisville, KY or Work at Home

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. As a Humana associate, we strive to support you to be happier, healthier, and more productive in your professional and personal life. We are committed to supporting you to pursue career opportunities that align your strengths and aspirations to Humana's dream of helping people achieve lifelong well-being.

Assignment Capsule :

Be a part of the Shared Service Operations world – deliver value and quality in a fast paced environment. Humana is seeking an OSS Analytics Technology Consultant for the Data and Technology team who will work as a liaison between the business and IT with operations. You will work with the business to ensure they have the information they need to support them in their day-to-day work. * Design and implement large database projects in support of our top analytic priorities

  • Create automated reporting packages to support our top analytic priorities

  • Work with business areas to ensure consistency in reporting and measurement methodologies

  • Work with IT to ensure data sources are accurate and up to date

  • Perform testing of new applications as they relate to enhancements and system issues

  • Partner with the Information Technology department and business areas during the design of system enhancements (i.e. CRM Service, IVR)

  • Resolve system issues as they relate to production processing, report applications and system output Key Competencies

  • Accountability : Meets established expectations and takes responsibility for achieving results; encourages others to do the same.

  • Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

  • Pursues Excellence : Seeks out learning, strives to develop and expand personally, and continuously helps others upgrade their capability to contribute to Humana.

  • Collaborates : Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.

    Role Essentials

  • Experience with Microsoft SQL Server, specifically SSIS and/or SSAS

  • Strong relational database knowledge including building a stable, well documented, and governed data mart

  • Automation of ETL packages to include tuning and optimization of SSIS packages

  • Ability to use appropriate problem solving, research and analysis tools

  • Strong attention to detail

  • Excellent communication skills, both written and verbal and the ability to teach others technical skills as they related to our SQL Server environment Role Desirables

  • Bachelor’s degree

  • Big Data exposure including Cloudera and Hive

  • Experience leveraging Python to develop data driven solutions

  • SDLC experience, specifically requirements gathering and user acceptance testing

  • SAS Enterprise Guide and/or SQL Server 2012 or newer

  • Experience with BI Tools such SSAS, SSRS, or Tableau Additional Information

    At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.

Title: Technology Consultant

Location: KY-Louisville

Requisition ID: 177564