BCD Travel Website Developer in Louisville, Kentucky
Requisition #: USAME-12918
Position Type: Full Time - Regular
Work Countries: United States
Work Cities: Virtual US
Do you want to work with bright, talented individuals who take pride in their work and also know how to have fun?! You've come to the right place.
BCD Meetings & Events is one of the leading global providers of meetings, group incentive travel and creative services for some of the world's biggest brands. Our unique difference is that we bring together resources at a local level, centralize processes on a regional level and leverage our global presence to deliver the value and results our clients set out to achieve. We work collaboratively, creatively, and passionately - and look to hire experts who do the same.
We are headquartered in Chicago, with locations in 50+ countries across the Americas, Europe, Middle East, Africa and Asia Pacific - a combined global work force of more than 1,100 resources and annual sales volume of approximately $992 million. We are an independently managed operating company of BCD Holdings N.V. and a sister organization of BCD Travel, the world's third-largest travel management company. We are proud of that. We are also one of the best places to work because of our fundamental commitment to our employees. To find out more about our company, visit us at http://www.bcdme.com/ .
The Website Developer is responsible for building, maintaining and updating a high volume of meeting registration sites within the Cvent meeting management tool. Previous Cvent experience is REQUIRED for all applicants to be considered. In addition, Registration Website Builder will be occasionally responsible for assisting the Registration Team with attendee management. Attendee management includes; attendee list management, electronic invitations, monitoring responses to meeting invites, reporting, rooming list management, air manifest and ground manifest oversight, attendee communication, managing attendee inquiries, and travel deviations. Registration Website Builder will provide attendee management support for the operations team.
Registration Site Building:
Efficient user of Cvent Meeting Management tool including HTML code.
Build and maintain registration websites, electronic invitations and confirmations for each assigned event following client guidelines and within client driven timelines.
Oversee all aspects of the website design, understanding system capabilities and reporting parameters to ensure data is captured appropriately for reporting purposes.
Discuss with Planning Manager and client all reporting requirements to effectively build registration website.
Test and evaluate registration web sites prior to launch for accuracy and functionality.
Upload invitations lists and send invitations upon client approval.
Work within the registration website technology to manage thresholds for arrival/departure parameters, room blocks, room block changes, activities, roommate assignments, data capture and reporting.
Maintain consistency across all client registration websites.
Understand Client Brand guidelines to ensure compliance when branding websites.
Contribute to the achievement of Client Service Level agreements including registration website build completion timeline.
Operations Team Support:
- Participate in planning calls with Planning Manager and client to discuss the registration process, client expectations, deliverables, due dates, and reporting requirements.
Manage high volume of website builds simultaneously.
Adhere to all deadlines, turn-around times, and standard operating procedures
Attend team and departmental meetings.
Ability to identify resources in a complex organization to effectively get results.
Develop and maintain relationships with meeting contacts to ensure best-in-class service.
Occasional onsite help with program operation.
Treat colleagues, employees, and suppliers with respect and dignity.
Responsible for protecting confidential information of BCD M&E and Client.
Conduct oneself in a professional and approachable manner at all times.
Work independently in the absence of supervision.
Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.
4-5 years Registration Web Development Experience in Cvent REQUIRED
2-5 years Registration and Attendee Management Experience in Cvent REQUIRED
Knowledge of/previous experience in using Cvent Meeting Management technology REQUIRED
Previous registration site building experience R EQUIRED
Direct client relations experience
Proficient in Microsoft Office with emphasis on strong Excel capabilities
Lotus Notes experience helpful
Google for Business experience helpful
College Degree preferred
Travel industry and destination knowledge helpful
Ability to quickly adapt to and learn new technology interfaces
Field of Interest Category: Groups
Percent of Travel: 0%