American Water Automation & Controls-Level I SCADA in Jeffersonville, Indiana

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

Responsible for performing and/or assisting in the design, implementation, maintenance and support of automation & process control systems. Provide assistance and collaborate in creating engineering plans, designs, monitoring, build and commissioning of automation & process control systems Assist in the development of standards, practices and policies related to the installation, maintenance and operations of automation & process control systems. Develop, deploy, and maintain standard and custom programming and configuration code for the automation & process control systems. Provide second level support for maintaining the automation & process control infrastructure, which includes on call as well as on site when required. Perform quality assurance checks of automation & process control systems as required.

Key Accountabilities

  • Assist in construction projects with design engineers, operations personnel, and other internal staff on the design, review, information gathering, inspection, and commissioning / start-up of projects that include process control equipment or systems.

  • Ability to execute projects from conception to start-up within budget and project schedule.

  • Develop programming and configuration code for process control systems, make changes to existing programs, review work performed by outside contractors, participate in factory witness testing, and coordinate control system issues between project engineering, the instrumentation contractor, and American Water management.

  • Review control logic strategies and implement programming changes to optimize control strategies for treatment and pumping processes and automate where appropriate.

  • Support and Administration:

o Perform or coordinate maintenance activities on process control equipment or systems.

o Perform upgrades, add new facilities, and provide replacement hardware and software.

o Troubleshoot and resolve control system issues.

o Investigate new technological developments and processes.

o Research, recommend, and implement systems to enhance Systems functionality and reliability.

o Advise, instruct, and/or assist operating company personnel on proper operation and maintenance of Process Control equipment or Systems. Provide Technical instruction as required.

o Work with operations personnel to implement appropriate policies, standards, practices, and guidelines for all phases of Process Control implementation and maintenance.

o Work with members of operating company to enforce compliance with mandatory Process Control policies and procedures.

o Make recommendations to change standards and methods to improve processes and results.

o Provide supervision and/or support for Operations staff as required.

Knowledge / Skills

  • Strong knowledge of P&IDs, control elementary drawings, ISA instrument specifications, and loop diagrams.

  • Working knowledge of industrial control system platforms including PLC / DCS / HMI programming / design / configuration.

  • Knowledge of process computers and data collection method.

  • Experience with OPC, Visual Basic, and SQL applications.

  • Understanding of PC Networking technology, telemetry methods and historical archiving databases.

  • Strong knowledge of project management and application development methodologies and tools.

  • Knowledge of business applications, Microsoft Office products and productivity tools

  • Working knowledge of electrical, mechanical, and instrumentation process control equipment and systems.

  • Demonstrated ability to configure programmable process controllers PLCs/ RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson)

  • Demonstrated ability to configure HMI with Iconics, Intellution, or Wonderware.

  • Ability to develop Process Control Functional descriptions.

  • Demonstrated ability to solve complex process control problems.

  • Proficient with identifying, planning, scheduling, conducting, and coordinating detailed phases of Capital Projects

  • Proficient with data communications systems, protocols, wired and wireless network systems, and radio telemetry.

  • Strong organizational and time management skills with attention to detail.

  • Excellent interpersonal, and relationship skills.

  • Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently.

  • Excellent client relations skills and customer service orientation.

  • Excellent planning, time management and organization skills.

  • Good verbal and written communications skills, including the ability to communicate complex issues clearly.

  • Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

  • Minimum five (5) years of experience in the maintenance, troubleshooting, calibration, repair and installation of Process Control Systems (SCADA and DCS), configuration and programming of PLCs / RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson) and HMIs (Iconics, Intellution, Wonderware), control and instrument loops.

  • Four year (4) degree or equivalent. Significant additional experience and/or certifications or other education and training may be substituted for formal education.

Travel Requirements

Travel, including overnight, as required

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.