Canon USA & Affiliates Analyst, Solutions in Louisville, Kentucky


Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you are goal oriented, have an interest in technology, and are an outgoing person who enjoys supporting customers, this may be the position for you!

Canon Solutions America Solutions Sales Specialists are responsible for providing technical advice, counsel and expertise to ourEnterprise Services & Solutions sales organization by assisting in securing software sales and professional services revenue. This includes creating and maintaining a technical account management relationship with both prospective and current Canon Solutions America customers through a broad range of activities including; sales calls, technical presentations, workflow analysis, design/documentation of solutions, implementation delivery, software integration and revenue producing consulting services.

The territory includes Indianapolis and Louisville/Lexington so our ideal candidate can reside in either location.

Canon Solutions America offers a competitive compensation package including travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


  • Asist our sales staff with the evaluation of prospective customers, building of account strategy, and recommending information workflow improvements that can be presented in sales calls or demos

  • Provide on-going project management support on solution sales from project design through to implementation

  • Assist in the installation and integration of Canon’s Enterprise solutions portfolio

  • Generate professional services revenue stream independent of equipment and software sales

  • Create collaborative strategies with sales management to increase the solution sales skills and acumen of our sales staff

  • Follow-up with customers and internal resources to ensure 100% customer satisfaction

  • Maintain knowledge of new industry, competitive and organizational developments as applicable to local markets and position responsibilities

  • Manage expenses, support escalations and report on weekly activities


  • 3-5 years experience as a printing or software sales consultant providing business process improvement analysis

  • Proven ability to meet consulting services revenue targets

  • Strong presentation skills with ability to communicate on many levels, from technical to C-level audiences

  • Proven problem analysis and resolution skills

  • Networking and/or software support experience

  • Related industry certifications (Security+, Networking+, MCP , CDIA+) are a plus

  • Workflow analysis and assessment and SOW document creation experience

  • Must be able to work independently and be an intuitive and creative thinker

  • Ability to manage own schedule and to properly prioritize daily / weekly activities

  • Capable of operating in a team/project environment

  • Excellent verbal, written, and problem-solving skills

  • Ability to travel in assigned region (Indianapolis,IN Louisville/Lexington, KY)

  • Valid driver's license and acceptable driving record necessary

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

Job ID 16138

Category Systems Ops Support - Pre Sales