Trilogy Health Services Communications & Social Media Coordinator in Louisville, Kentucky

Supports and oversees social media mediums, communications efforts, and overall project management of the Communications and Creative Services Team to promote the Company’s mission, brands and goals.

Duties and Responsibilities

SOCIAL MEDIA

  • Facebook Management

  • Completes HootSuite tasks assigned by Social Media Manager.

  • Checks daily notifications for campus Facebook pages.

  • Interacts with customers in real-time answering questions and offering solutions.

  • Acts as Facebook event manager:

  • Posts all community events for campuses and utilizes advertising budget as necessary.

  • Coordinates campus community event e-mail blasts as needed.

  • Twitter Management

  • Completes HootSuite tasks assigned by Social Media Manager.

  • Checks daily notifications for campus Twitter pages.

  • Utilizes social media platform to manage Twitter communities and offer suggestions to campus teams

  • Serves as backup to Social Media Manager on Trilogy corporate social media networks.

  • Assists Social Media Manager in developing new social media initiatives, education, trainings, and tools.

COMMUNICATIONS

  • Partners with Copywriter/Communication Specialist to develop/proofread/edit content for press releases, newsletters, articles, website, print materials, internal communications, etc.

  • Writes/edits content for social media as needed.

  • Works with Copywriter/Communication Specialist to create content for Trilogy Blog.

  • Works with Social Media Manager/Communication Specialist to develop annual unpaid media/social media guide.

PROJECT MANAGEMENT

  • Partners with Project Specialist to coordinate C&CS Team projects and assign marketing requests through current online project management system, inMotionNow.

  • Partners with Project Specialist to manage Communications Inbox.

  • Partners with Project Specialist/Communications Specialist to update on-hold scripts for campus phone systems on at least a quarterly basis.

  • Partners with New Market Specialist to assist in start-up process as needed.

COMPANY

  • Supports campuses, departmental goals, and the overall objectives of the Company.

  • Complies with all laws, regulations and standards of ethical conduct.

  • Conserves resources by controlling costs, adhering to budgets and using prudent judgment related to expense(s) incurred by the Company.

  • Responsible for uncompromising levels of cleanliness and safety.

  • Leads by Example (LBE), upholds and promotes the culture, mission and values of the Company.

  • Performs all job duties with a friendly positive and team-oriented approach.

  • Maintains professional/technical competencies and proficiencies for job responsibilities.

  • Complies with all Company policies, procedures, rules and standards

  • Supports other Home Office teams with communications and collateral development as needed.

  • Bachelor’s degree in Marketing, Communications or related field from a four-year college or university.

Experience:

  • Three (1) to five (3) years marketing/communications experience. Healthcare, senior living industry or long-term care environment preferred.

Trilogy Health Services

Louisville

Kentucky

Founded in December 1997, Trilogy Health Services, LLC is a customer service focused provider of senior living and long-term healthcare services including independent and assisted living, memory care, skilled nursing and rehabilitative services. These services are delivered by staff specially trained to honor and enhance the lives of our residents through compassion and a commitment to exceeding customer expectations. Our goal is simple: to be the Best Healthcare Company in the Midwest!

We offer a competitive compensation and benefits package including:

  • Competitive Salaries

  • Weekly Pay

  • Professional Growth

  • Generous Benefits

  • Innovative Training Programs

  • Tuition Reimbursement

  • And much more!

Equal Opportunity Employer

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Shift: 1st Shift

External Company URL: www.trilogyhs.com

Street: 303 N. Hurstbourne Parkway

Location for Portals: Trilogy Health Services Louisville Kentucky