Trustmark Companies - HealthFitness Front Desk Staff in Louisville, Kentucky
Front Desk Staff
HealthFitness has a great opportunity for a part-time (15 hrs/wk) Front Desk Attendant at our client site located in Louisville, KY. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
Duties & Responsibilities:
Provides secretarial support for the fitness professional staff: Types and files day-to-day correspondence and other documents; assists in production of leaflets, special events or health promotional materials; schedules appointments (e.g., fitness testing, orientation, retest and personal training appointments); proofs all typed documents and administrative forms before mailing or release.
Performs general receptionist duties: Greets participants, visitors, and guests at the fitness center; answers the telephone; takes messages; initiates informational or follow-up calls for the professional staff.
Maintains fitness center files: Utilizes Member Management Software Program to input participant information; compiles monthly and quarterly reports.
Orders office, locker room and other supplies: Maintains an inventory of program forms, brochures, office products, toiletries, incentive awards and other supplies; contacts (as appropriate) HFC representative, company liaison for vendors to order and replenish supplies.
Carries out other projects and duties, as assigned by the Program Manager.
Other duties as assigned.
Education, Experience and Certifications:
High School Diploma or GED required.
1-2 years experience and/or training preferred.
Computer skills (word processing and spreadsheet) required.
Current CPR & First Aid certifications preferred.
EOE Minorities/Females/Protected Veterans/Disabled
Louisville, Kentucky, United States
Business Unit for Reporting