CompuCom Infrastructure Management Tech in Louisville, Kentucky


Infrastructure Management Tech


Ref No.:


Louisville, Kentucky

At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !

* * * Contract to Hire Opportunity – INFRASTRUCTURE MANAGEMENT TECH I * * *

Candidate must have CCNA or be working towards CCNA certification or comparable industry equivalent.

Work Hours : 7am to 7pm, 2-2-3 schedule.


  • Conducts ticket and queue management with the level 1 associates to ensure process compliance and adherence to rules of engagement

  • Sets up, configures, and supports internal and/or external networks

  • Develops and maintains all systems, applications, security, and network configurations

  • Troubleshoots network performance issues and creates and maintains a disaster recovery plan

  • Recommends upgrades, patches, and new applications and equipment

  • Provides technical support and guidance to users

  • Assists in the development and maintenance of network communications

  • Uses knowledge of LAN / WAN systems to help design and install internal and external networks

  • Tests and evaluates network systems to eliminate problems and make improvements


  • Requires a Bachelor's Degree in area of specialty and 5+ years of experience in the field or in a related area

  • 2+ years of experience in a NOC environment required

  • Basic networking background and training required

  • Must have or be working towards a CCNA or comparable industry certification

  • Familiarity with standard networking concepts, practices, and procedures

  • Experience and judgment to plan and accomplish goals

  • Works under general supervision

  • A certain degree of creativity and latitude required

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at X at cell at ™ Supports Equal Employment Opportunity* e at X at cell at ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit at .