CompuCom Infrastructure Management Tech in Louisville, Kentucky
Infrastructure Management Tech
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* * * Contract to Hire Opportunity – INFRASTRUCTURE MANAGEMENT TECH I * * *
Candidate must have CCNA or be working towards CCNA certification or comparable industry equivalent.
Work Hours : 7am to 7pm, 2-2-3 schedule.
Conducts ticket and queue management with the level 1 associates to ensure process compliance and adherence to rules of engagement
Sets up, configures, and supports internal and/or external networks
Develops and maintains all systems, applications, security, and network configurations
Troubleshoots network performance issues and creates and maintains a disaster recovery plan
Recommends upgrades, patches, and new applications and equipment
Provides technical support and guidance to users
Assists in the development and maintenance of network communications
Uses knowledge of LAN / WAN systems to help design and install internal and external networks
Tests and evaluates network systems to eliminate problems and make improvements
Requires a Bachelor's Degree in area of specialty and 5+ years of experience in the field or in a related area
2+ years of experience in a NOC environment required
Basic networking background and training required
Must have or be working towards a CCNA or comparable industry certification
Familiarity with standard networking concepts, practices, and procedures
Experience and judgment to plan and accomplish goals
Works under general supervision
A certain degree of creativity and latitude required
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .