GE Appliances, a Haier company Part-Time Accounts Receivable Rep in Louisville, Kentucky

Job Location

USA, Louisville, KY

Job Posting Title

Part-Time Accounts Receivable Rep

The Challenge

Louisville, KY is the position location.

•Work with customers to ensure timely payment in order to minimize past due receivables.

•Collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment.

•Determine next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation.

•Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.

•Utilize MS Excel and Access for customer account research, statement creation, and account reconciliation.

•Utilize customer or 3rd party web portals for research and resolution of past due invoices and deductions.

•Research unapplied cash and credits, and reconcile with customer invoices or deductions.

•Understand customer billing requirements and follow process accordingly to ensure timely and accurate payments.

•Work with various departments to resolve customer disputes and to address process issues causing disputes.

•Review and release orders adhering to established company policies and procedures. Engage Risk and Sales teams when orders exceed allowed limits.

•Various duties as required

What you will Do

Experience

Required

  • Associates degree or minimum 2+ years of experience in collections, accounts receivables, accounting/financial services, or call center setting

  • Excellent verbal and written communication skills

  • Ability to work in a team environment

  • Ability to multi-task

  • Strong organizational skills

  • Proficiency in MS Excel

What you need to Succeed

Preferred

  • Previous Accounts Receivable and/or Customer Service experience

  • Proven analytical, negotiation, and influencing skill

  • Accountable and willing to take initiative

  • Proficiency in MS Access

Education

Preferred

  • Bachelors degree or better in related field.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.