Radial Sr. Fulfillment Specialist in Louisville, Kentucky
Sr. Fulfillment Specialist
This individual will need to be able to operate with minimal direct supervision. Possess a leadership quality and work well with others. Be organized and efficient in daily task assignments. Communicate effectively with peers and management. Will need to possess email etiquette and typing skills. Ability to create and maintain spreadsheets. Need to acquire knowledge of multiple departments within the facility. The work includes activities with a significant impact on inventory or financials (i.e. auditing, crediting, RTV type functions. Generally, duties will be defined by Inbound, Outbound, IC and Resolution department SOPs but individuals may be assigned tasks in multiple departments.
JOB DUTIES AND RESPONSIBILITIES
Perform Fulfillment Specialist I job duties in Inbound, Outbound, or IC support areas and:
Inbound Duties include:Work directly with clients and or client services on T-Sku resolution Perform root cause investigation on overages and short receipts Process product donations and/or destroys Assist leads with work dispatch as needed.
Outbound Duties Include:Work directly with clients and/or client services on expedited shipments Perform root cause analysis on profiling, pick, pack and dunnage exceptions Coordinate RTV processing Assist leads with work dispatch as needed
Inventory Control Duties Include:
Perform root cause analysis of inventory discrepancies
Performs back to stock function including work dispatch
Prepare error logs
Perform Pilferage research and reporting
Data entry as needed
Communicate and resolve sku discrepancies in the WMS systems with appropriate team members
Monitor and report large inventory deviations with management team
Perform pilferage research and communicate findings with management team
Perform product receipts or profile items as needed
Resolution Duties Include:
Validate and ensure all orders are processed within client SLA utilizing reporting tools in the WMS
Assist with epiphanies/bin checks/sku conversions
Research inventory cancellations and adjustments utilizing multiple systems within the facility
Support and train new associates
Cross train in other areas of facility
Research and adjust damages, mixed product, missing upc, etc.
Complete tasks with minimal amount of direct supervision
Complete understanding of both the Inbound and Outbound functions
Update item profiles as needed
Run and send reports within the WMS
Research and identify inventory and order discrepancies
Help reconcile inventory during all client transfers
Investigate short order allocations
May perform as a backup wave Planner
Internal and external department reporting
Any and all other duties assigned by supervisor/manager
Follows all safety guidelines and performs in a safe and careful manner
Processing specialized functions on a client by client basis
Education – High School diploma or general education degree (GED).
Experience – 2-4 years of experience in a warehouse, distribution, or manufacturing environment.
Equipment operator experience preferred
Computer Skills- MS Office Suite and e-Mail etiquette required.
Working Knowledge of WMS system.
Understanding of Inventory Control methods- cycle counts, blind counts, adjustments, sampling.
KNOWLEDGE, SKILLS AND ABILITIES
To perform the job successfully, an individual must demonstrate the following:
Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Attendance/Punctuality – Is consistently at work and on time. Observes time limits for breaks and lunches.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Works required overtime when needed.
Motivation – Sets and achieves challenging goals.
Knowledge of department processes and SOPs
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
Must be able to hear and understand verbal instructions
Must possess capability to walk or stand for extended periods of time
Must be able to lift up to 50 pounds
Must be able to push or pull carts of up to 100 pounds
Must be able to climb stairs
Must be able to bend, stoop, kneel and grasp products
Most facilities are climate controlled
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.