West Corporation Systems Administrator in Louisville, Kentucky

Systems Administrator


Responsible for:

  • The entire day-to-day administration of assigned platform, including troubleshooting and resolving problems as they arise

  • Develop plans and processes designed to improve long-term capabilities of system

  • Ensure platform or system is operating correctly at all times without over-utilizing resources and is recognizing connections with other applicable machines on the network

  • Develop new tools and procedures aimed at making platform maintenance more effective and efficient, identifying processes that can be automated



  • Associate's degree in computer science, information systems, electrical engineering, computer engineer or a related field is required

  • A Bachelor's degree in computer science, information systems, electrical engineering, computer engineer or a related field is preferred

  • Equivalent work experience in a similar position may be substituted for educational requirements


  • Minimum one year experience administering and maintaining an operating system is required

  • One year experience in call center operations or telecommunications preferred

  • Advanced work in pursuit of a Bachelor’s degree (e.g., junior and senior year, etc.) in computer science, MIS, or a related field can be substituted for one year of system experience

Technical Knowledge

Based on area of responsibility and departmental need, knowledge of:

  • One program platform (Tandem, Windows, Unix [e.g., Red Hat Linux, AIX, HP-UX, SCO, Solaris, Linux], Geotel, or Web [e.g., Apache, WebLogic or IIS]) is required and knowledge of one standard programming language (e.g., Java JavaScript, C, SQL, Visual Basic, C , COBOL, HTML, PERL, TACL, People Code etc.) is preferred

  • Knowledge of shell scripting (e.g., ksh, bash, tcl, perl) is preferred

  • Based on assigned area, experience creating kickstarter images is preferred


  • Suite of office software packages

  • PostgreSQL database experience preferred

  • Cisco UCS experience preferred

  • VMware experience preferred

  • Based on assigned area, 1 year Dell hardware experience preferred

  • Based on assigned area, 1 year supporting and troubleshooting hardware to include IBM, RS6000, Sun, Intel and HP preferred

  • Based on assigned area, experience in a large server environment (e.g., 500 - 1000 machines)

  • Based on assigned area, experience deploying and utilizing Nagios or comparable platforms preferred

  • Ability to respond to incidents on a 24x7 basis

West is connecting people and ideas.

We are delivering on their potential.

We are improving the way we work and live.

At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.

We Connect. We Deliver. We are WEST.

Applications will be accepted through 3/20/18.

EEO Employer

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Job Technical

Primary Location United States-Kentucky-Louisville

Schedule Full-time

Organization Global Technology Services USA

Req ID: 121120

Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories West has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.